Đang hiển thị mục 80-99 trong tổng 128

    • Leadership and management in the hospitality industry 

      Woods, Robert H.; King, Judy Z. (American Hotel & Lodging Educational Institute, 2010)
    • Management science in hospitality and tourism : theory, practice, and applications 

      Uysal, Muzaffer (editor); Schwartz, Zvi (editor); Sirakaya-Turk, Ercan (editor) (Apple Academic Press, 2017)
      This book is a timely and unique book focusing on management science applications in tourism and hospitality settings. The academic scope of management science in today's world is rather interdisciplinary and not always ...
    • Managing facilities 

      Jones, Christine; Jowett, Valerie (Butterworth-Heinemann is an imprint of Elsevier, 1998)
      Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic ...
    • Managing hospitality human resources 

      Woods, Robert H. (American Hotel & Lodging, 2006)
    • Managing people in the hospitality industry 

      Riley, Michael (Routledge, 2019)
      This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the ...
    • Managing quality service in hospitality : how organizations achieve excellence in the guest experience 

      Ford, Robert C.; Sturman, Michael C.; Heaton, Cherrill P. (Cengage Learning, 2012)
      This book fully covers the topic of managing hospitality organizations by using academic studies and real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest ...
    • Managing the guest experience in hospitality 

      Ford, Robert C.; Heaton, Cherrill P. (Delmar/Thomson Learning, 2000)
      This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent ...
    • Marketing hospitality 

      Hsu, Cathy H. C.; Powers, Thomas F. (John Wiley & Sons, Inc., 2002)
      Combining marketing theory with a strong practical emphasis on industry applications, this book offers superior coverage of marketing as an integral part of operations, especially at the unit level. Beginning with an ...
    • Meetings, expositions, events, and conventions : an introduction to the industry 

      Fenich, George G. (Pearson, 2016)
      A comprehensive overview of all aspects of the MEEC industry, the Fourth Edition is the ideal text with which to introduce newcomers to this broad field. The text features case studies and examples that help readers relate ...
    • Modern hotel operations management 

      Chibili, Michael N. (editor) (Noordhoff Uitgevers Groningen/Houten, 2016)
      This book provides an essential, comprehensive framework for the understanding of hotel operations management within the context of contemporary issues. It discusses relevant subjects, such as socially responsible ...
    • Operations management in the hospitality industry 

      Szende, Peter (editor); Dalton, Alec N. (editor); Yoo, Michelle (Myongjee) (editor) (Emerald Publishing Limited, 2021)
      From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental ...
    • Oriental style hotels : collection of Hangzhou Chen Tao Interior Design Ltd. 

      Hangzhou, Chen Tao (Liaoning Science & Technology Pub., 2012)
    • Planning and management of meetings, expositions, events and conventions 

      Fenich, George G. (Pearson, 2015)
      This is the first text of its kind to focus on planning (in addition to event management), and incorporates the Meeting and Business Events Competency Standards (MBECS). It is the most up-to-date book on planning and ...
    • Professional cooking 

      Gisslen, Wayne (John Wiley & Sons, Inc., 2015)
      This book reflects the changing nature of our understanding of cooking and related fields such as food safety, nutrition, and dietary practices, as well as new thinking about how best to teach this material. Familiar ...
    • Professional management of housekeeping operations 

      Jones, Thomas J. A. (John Wiley & Sons, Inc., 2008)
      This book is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, ...
    • Purchasing : selection and procurement for the hospitality industry 

      Feinstein, Andrew Hale; Stefanelli, John M. (John Wiley & Sons, Inc., 2012)
      "Hospitality professionals will find that this eighth edition balances purchasing activities with product and information from a management perspective. Each chapter has been revised so that the most current concepts ...
    • Purchasing : selection and procurement for the hospitality industry 

      Feinstein, Andrew Hale; Stefanelli, John M. (John Wiley & Sons, Inc., 2008)
      The 7th edition of this classic book features: In-depth coverage throughout of the latest purchasing technology applications The most current standards and trends in all areas of purchasing: food, furniture, fixtures, and ...
    • Purchasing : selection and procurement for the hospitality industry 

      Feinstein, Andrew Hale; Hertzman, Jean; Stefanelli, John M. (John Wiley & Sons, Inc., 2017)
      This book is a learning-centered text that includes several pedagogical enhancements to help the student quickly acquire and retain important information. It is written for those who will be involved with some phase of ...
    • Purchasing and costing for the hospitality industry 

      Kalacas, Maria Rellie B. (Society Publishing, 2020)
      This book introduces the readers to the hospitality industry and defines the purchasing and costing in the industry and gives an overview of it. It discusses the functions and the key areas in the field of purchasing in ...