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    • Dining room and banquet management 

      Strianese, Anthony J.; Strianese, Pamela P. (Delmar Cengage Learning, 2008)
      This text is for the introductory course in a hospitality management program that covers dining room and banquet management. Its emphasis is on the service aspects of a business that will distinguish an outstanding dining ...
    • The heart of hospitality : great hotel and restaurant leaders share their secrets 

      Solomon, Micah (SelectBooks, Inc., 2016)
      "Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, ...