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    • Supervision in the hospitality industry 

      Walker, John R.; Miller, Jack E. (Wiley, 2017)
      This book focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. A market leader, this text is widely used by thousands of ...
    • Supervision in the hospitality industry : applied human resources 

      Miller, Jack E.; Walker, John R.; Drummond, Karen E. (John Wiley & Sons, Inc., 2007)
      This book provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations ...
    • Supervision in the hospitality industry : leading human resources 

      Walker, John R.; Miller, Jack E. (John Wiley & Sons, Inc., 2010)
      This book is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about ...