Browsing 10. Hotel - Restaurant by Author "Drummond, Karen E."
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Supervision in the hospitality industry : applied human resources
Miller, Jack E.; Walker, John R.; Drummond, Karen E. (John Wiley & Sons, Inc., 2007)This book provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations ...