Internationally recognized quality certification, human capital and process innovation: the moderating role of informal competition

Abstract

This study aims to investigate whether internationally recognized quality certification and human capital affect process innovation in the Association of Southeast Asian Nations (ASEAN). Most prior research examines large economies such as China or European countries, while a few studies have been done in the ASEAN context. Moreover, this study also investigates the moderating role of informal competition in the international quality certification – process innovation and human capital – process innovation relationships.

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Keywords

ASEAN, Human capital, Internationally recognized quality certification, Informal competition, Process innovation, E26, J24, O31

Citation