Quản trị Khách sạn: Tài liệu gửi gần đây
Đang hiển thị mục 31-35 trong tổng 145
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Top management green commitment and green intellectual capital as enablers of hotel environmental performance: The mediating role of green human resource management
(Elservier, 2022)The importance of hotel environmental performance has been acknowledged by scholars. However, the factors that drive hotel environmental performance have not been thoroughly investigated. To address this gap, and drawing ... -
Too generous to be fair? Experiments on the interplay of what, when, and how in data breach recovery of the hotel industry
(Elservier, 2022)Although data breaches have become increasingly common, few studies have examined data breach recovery. Thus, this study aims to examine when (i.e., reactive versus passive) and how (i.e., public versus private) to conduct ... -
Coopetition with platforms: Balancing the interplay of cooperation and competition in hospitality
(Elservier, 2022)Coopetition—a blend of cooperation and competition—is vital for ensuring hotels work successfully with plat forms. Platforms are digital hubs that enable vast numbers of hotels and customers to engage with one ... -
Does hotel management matter to overcoming the COVID-19 crisis? The Spanish case
(Elservier, 2022)This paper analyses the influence that the initial actions and strategies pursued by hotel managers have on the recovery of occupancy after a crisis such as the COVID-19 pandemic. To do this, a specific survey is carried ... -
The impact of employee-oriented CSR on quality of life: Evidence from the hospitality industry
(Elservier, 2023)This paper builds on recent corporate social responsibility (CSR) literature and on stakeholder theory. Our aim is to analyze the direct and indirect effects of employee-oriented CSR on hotel workers’ quality of life (QoL). ...