Quản trị Khách sạn: Recent submissions
Now showing items 31-35 of 133
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Opening the online marketplace: An examination of hotel pricing and travel agency on-line distribution of rooms
(Elservier, 2014)This paper studies the optimal pricing strategy of a hotel that establishes an online distribution channel through cooperation with an online travel agency (OTA). The OTA promotes the hotel and sells hotel rooms through ... -
Under the radar? Modern slavery and labour exploitation risks for the hotel industry
(Elservier, 2024)The UK’s tourism and hospitality industries, having the highest concentration of migrant workers compared to other industries, face complex challenges in managing the risks of labour exploitation and modern slavery (MS); ... -
The future of hospitality jobs
(The Authors, 2020)This article reviews the literature on artificial intelligence (AI)-driven technology and looks at its effects on the future of hospitality jobs, and the skills needed for the future. The purpose of this article is to ... -
Happiness at work: a phenomenological study of the experiences of hospitality industry employees
(The Authors, 2020)Though happiness might be an interesting factor to consider in the discussion on retaining employees, only a limited number of studies on happiness of hospitality employees has been done. This master’s thesis study, rooted ... -
The effect of employees’ behaviour on organisational competitiveness in hospitality
(The Authors, 2020)The purpose of this research was to establish the effect of employee behaviour on organisational competitiveness in the hospitality industry. A sample of 51 employees took part in the study. Results show that employee ...