20. Selling - Retail: Tài liệu gửi gần đây

Đang hiển thị mục 6-10 trong tổng 40

    • 50 activities for achieving excellent customer service 

      Doane, Darryl S.; Sloat, Rose D. (HRD Press, 2003)
      Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank ...

    • Selling and sales management 

      Jobber, David; Lancaster, Geoffrey (Frentice Hall, 2009)
      The book is split into five logical parts: Sales Perspective, Sales Technique, Sales Environment, Sales Management and Sales Control. This edition places emphasis on international aspects of selling and sales management ...

    • Understand selling : targe customers, close deals, win new sales 

      Langdon, Ken (Dorling Kingdersley Limited, 2007)
      This book includes the basics of selling from preparation through to managing a team, with 5-minute fixes and high-impact techniques plus a simple self-assessment exercise to help monitor progress. Follow the Work/Life ...

    • Service management : the new paradigm in retailing 

      Kandampully, Jay (Spinger, 2012)
      Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive ...

    • Selling to the goverment : what it takes to compete and win in the world’s largest market 

      Amtower, Mark (John Wiley & Sons, Inc., 2011)