50 activities for achieving excellent customer service

dc.contributor.author	Doane, Darryl S.
dc.contributor.author	Sloat, Rose D.
dc.date.issued	2003
dc.identifier.isbn	0-87425-737-9
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/9821
dc.description	xiii, 257 p. : ill.
dc.description.abstract	Increase the creativity and skill level of customer service representatives, demonstrate what excellent customer service is, provide insights and practice to improve customer service, develop your own organization's bank of customer service learning situations.
dc.language.iso	en
dc.publisher	HRD Press
dc.subject	Customer services
dc.subject.other	Service industries workers
dc.title	50 activities for achieving excellent customer service
dc.type	Book