Đang hiển thị mục 18-37 trong tổng 61

    • Hospitality management accounting 

      Jagels, Martin; Coltman, Michael M. (John Wiley & Sons, Inc., 2004)
    • Hospitality management accounting 

      Jagels, Martin (Wiley, 2007)
      The success of every business in the hospitality industry depends on maximizing revenues and minimizing costs. This Ninth Edition continues its time-tested presentation of fundamental concepts and analytical techniques ...
    • Hospitality management and organisational behaviour 

      Mullins, Laurie J.; Dossor, Penny (Pearson, 2013)
      An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisations. Using contemporary ...
    • Hospitality security : managing security in today's hotel, lodging, entertainment, and tourism environment 

      Clifton, Darrell (CRC Press, 2012)
      "Written for those tasked with building a security department from the ground up, this book explains how to setup the department, how to determine and write policy, and how to keep even the most experienced professionals ...
    • Hotel housekeeping : tutorials point 

      [The Tutorial] (Tutorials Point (I) Pvt. Ltd., 2016)
    • Hotel management and operations 

      Rutherford, Denney G. (editor); Haglund, Ivar (editor) (John Wiley & Sons, Inc., 2007)
      This book helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing ...
    • Human resources management in the hospitality industry 

      Hayes, David K.; Ninemeier, Jack D. (Wiley, 2016)
      "Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always ...
    • Human resources management in the hospitality industry 

      Hayes, David K.; Ninemeier, Jack D. (Wiley, 2009)
      This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation ...
    • Introduction to food and beverage service 

      Brown, Graham; Hepner, Karon; Deegan, Alan (Pearson, 1994)
    • Managing facilities 

      Jones, Christine; Jowett, Valerie (Butterworth-Heinemann is an imprint of Elsevier, 1998)
      Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic ...
    • Managing the guest experience in hospitality 

      Ford, Robert C.; Heaton, Cherrill P. (Delmar/Thomson Learning, 2000)
      This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent ...
    • Negotiating sales 

      MTD Training (MTD Training & Ventus Publishing ApS, 2010)
    • Operations management 

      Slack, Nigel; Chambers, Stuart; Johnston, Robert (Prentice Hall, 2010)
      This book provides a strategic perspective, whilst also examining the practical issues which organisations face on a day to day basis. It uses over 120 examples from all over the world, reflecting the balance of economic ...
    • Principles of food, beverage, and labor cost controls 

      Dittmer, Paul R.; Keefe, J. Desmond (John Wiley & Sons, Inc., 2009)
    • Principles of hotel management 

      Kainthola, V. Prakesh (Global Media, 2009)
      Many an aspect need be taken into account for managing a hotel. In every Industry, particularly in hotel industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs ...
    • Professional baking 

      Gisslen, Wayne (John Wiley & Sons, Inc., 2017)
      This book is the latest release of the market leading title for the baking course. Focused on both understanding and performing, its goal is to provide students and working chefs with a solid theoretical and practical ...
    • Professional baking 

      Gisslen, Wayne (Wiley, 2013)
      "Gisslen's 6th edition of Professional Baking continues to educate hundreds of thousands of readers with clear, detailed instructions in the theory and techniques necessary to meet the demands of the professional kitchen. ...
    • Professional cooking 

      Gisslen, Wayne (John Wiley & Sons, Inc., 2011)
      This book includes videos that will help further illustrate the correct techniques in the kitchen. On top of that there are over 100 new recipes, some with particular emphasis on international cooking.
    • Professional management of housekeeping operations 

      Jones, Thomas J. A. (John Wiley & Sons, Inc., 2008)
      This book is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, ...