Đang hiển thị mục 1-20 trong tổng 61

    • A wealth of insight : the world's best luxury hoteliers on leadership, management, and the future of 5-star hospitality 

      Kanani, Rahim B. (Black Truffle Press, 2017)
      In A Wealth of Insight, more than thirty-five of the world's best luxury hoteliers share exactly what it takes to lead and manage some of the most legendary hotels and resorts. Each executive profile includes bite-size ...
    • Accommodation services 

      O'Shannessy, Vivienne; Haby, Sheryl; Richmond, Pania (Pearson, 2001)
      Accommodation services play a vital role in the success of any accommodation business, whether it is a five-star hotel or a caravan park. A guest's experience is keenly influenced by the service they receive from reception, ...
    • Accounting and financial analysis in the hospitality industry 

      Hales, Jon A. (Butterworth–Heinemann, 2005)
      This textbook should provide hospitality managers the knowledge and experience to be comfortable in using numbers to operate their departments. This includes developing the ability to perform all accounting and financial ...
    • At your service : a hands-on guide to the professional dining room 

      Fischer, John W. (Wiley, 2005)
      The book includes: Guidelines to enhance service in a variety of settings, from formal French establishments to casual American restaurants; Sidebars and real-life anecdotes from industry professionals to reinforce the ...
    • Ẩm thực Việt Nam và thế giới 

      Nguyễn, Thị Diệu Thảo (Phụ nữ, [2015])
    • Computers in hotels : concepts and applications 

      Seal, Partho Pratim (Oxford University Press, 2013)
      This book is a comprehensive textbook designed to meet the needs of students of under graduate hotel management programmes. The book covers the fundamentals of computers and their applications in the hotel industry and ...
    • Current issues in hospitality and tourism : research and innovations 

      Zainal, Artinah (editor); Radzi, Salleh Mohd (editor); Hashim, Rahmat (editor) (CRC Press, 2012)
      This book is a complilation of research in the broad realm of hospitality and tourism. This book is divided into eight sections covering the following broad themes: Training and education (hospitality students learning); ...
    • Design and equipment for restaurants and foodservice : a management view 

      Katsigris, Costas; Thomas, Chris (John Wiley & Sons, Inc., 2009)
      Revised and updated with the latest foodservice industry trends, this new Third edition features: New and expanded coverage of green design, including energy and water use, recycling and waste streams, smarter use of space, ...
    • Developing hospitality properties and facilities 

      Ransley, Josef (editor); Ingram, Hadyn (editor) (Elsevier, 2004)
      Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, ...
    • Effective negotiation : from research to results 

      Fells, Ray (Cambridge University Press, 2009)
      In this book Ray Fells draws on his extensive experience as a teacher and researcher to examine key issues such as trust, power and information exchange, ethics and strategy. Recognising the complexity of the negotiation ...
    • Entrepreneurship in the hospitality, tourism and leisure industries 

      Morrison, Alison; Rimmington, Mike; Williams, Claire (Butterworth-Heinemann is an imprint of Elsevier, 2006)
      This new text is designed to develop a greater understanding of the process and context for entrepreneurship as well as to provide key concepts which will enable the reader to become more entrepreneurial themselves. The ...
    • Essentials of professional cooking 

      Gisslen, Wayne (John Wiley & Sons, Inc., 2016)
      This book focuses on fundamental cooking procedures and techniques, functions of ingredients, and desired results to empower the reader with the keen understanding necessary to prepare virtually any dish to perfection ...
    • Express housekeeping : how to speed clean, lighten the laundry load, cleaning tricks & tips 

      Shepard, Anna (DK Publishing, 2011)
      This book is packed with tips and handy advice on how to get yourself and your house organized so you can clean more quickly and efficiently, how to delegate chores to others, and how to clean as you go to prevent dirt and ...
    • Facilities management handbook 

      Booty, Frank (edit) (Elsevier Ltd., 2009)
      This book has been fully updated from the acclaimed previous editions, continuing its status as an invaluable resource to those working in facilities management, whether just starting out or as seasoned campaigners and ...
    • Food and beverage management 

      Davis, Bernard; Lockwood, Andrew; Alcott, Peter; Pantelidis, Ioannis S. (Routledge, 2018)
      This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry. It explores the broad range of ...
    • Food and beverage service 

      Cousins, John; Lillicrap, Dennis; Weekes, Suzanne (Hodder Education, 2014)
      This new edition has been thoroughly updated to include a greater focus on the international nature of the hospitality industry. In addition to offering broad and in-depth coverage of concepts, skills and knowledge, it ...
    • Good housekeeping practices in hotels 

      Regional Activity Centre for Cleaner Production (RAC/CP) (Regional Activity Centre for Cleaner Production (RAC/CP), 2006)
    • Hospitality management accounting 

      Jagels, Martin; Coltman, Michael M. (John Wiley & Sons, Inc., 2004)
    • Hospitality management accounting 

      Jagels, Martin (Wiley, 2007)
      The success of every business in the hospitality industry depends on maximizing revenues and minimizing costs. This Ninth Edition continues its time-tested presentation of fundamental concepts and analytical techniques ...
    • Hospitality management and organisational behaviour 

      Mullins, Laurie J.; Dossor, Penny (Pearson, 2013)
      An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisations. Using contemporary ...