Đang hiển thị mục 10-29 trong tổng 61

    • Effective negotiation : from research to results 

      Fells, Ray (Cambridge University Press, 2009)
      In this book Ray Fells draws on his extensive experience as a teacher and researcher to examine key issues such as trust, power and information exchange, ethics and strategy. Recognising the complexity of the negotiation ...
    • Entrepreneurship in the hospitality, tourism and leisure industries 

      Morrison, Alison; Rimmington, Mike; Williams, Claire (Butterworth-Heinemann is an imprint of Elsevier, 2006)
      This new text is designed to develop a greater understanding of the process and context for entrepreneurship as well as to provide key concepts which will enable the reader to become more entrepreneurial themselves. The ...
    • Essentials of professional cooking 

      Gisslen, Wayne (John Wiley & Sons, Inc., 2016)
      This book focuses on fundamental cooking procedures and techniques, functions of ingredients, and desired results to empower the reader with the keen understanding necessary to prepare virtually any dish to perfection ...
    • Express housekeeping : how to speed clean, lighten the laundry load, cleaning tricks & tips 

      Shepard, Anna (DK Publishing, 2011)
      This book is packed with tips and handy advice on how to get yourself and your house organized so you can clean more quickly and efficiently, how to delegate chores to others, and how to clean as you go to prevent dirt and ...
    • Facilities management handbook 

      Booty, Frank (edit) (Elsevier Ltd., 2009)
      This book has been fully updated from the acclaimed previous editions, continuing its status as an invaluable resource to those working in facilities management, whether just starting out or as seasoned campaigners and ...
    • Food and beverage management 

      Davis, Bernard; Lockwood, Andrew; Alcott, Peter; Pantelidis, Ioannis S. (Routledge, 2018)
      This introductory textbook provides a thorough guide to the management of food and beverage outlets, from their day-to-day running through to the wider concerns of the hospitality industry. It explores the broad range of ...
    • Food and beverage service 

      Cousins, John; Lillicrap, Dennis; Weekes, Suzanne (Hodder Education, 2014)
      This new edition has been thoroughly updated to include a greater focus on the international nature of the hospitality industry. In addition to offering broad and in-depth coverage of concepts, skills and knowledge, it ...
    • Good housekeeping practices in hotels 

      Regional Activity Centre for Cleaner Production (RAC/CP) (Regional Activity Centre for Cleaner Production (RAC/CP), 2006)
    • Hospitality management accounting 

      Jagels, Martin; Coltman, Michael M. (John Wiley & Sons, Inc., 2004)
    • Hospitality management accounting 

      Jagels, Martin (Wiley, 2007)
      The success of every business in the hospitality industry depends on maximizing revenues and minimizing costs. This Ninth Edition continues its time-tested presentation of fundamental concepts and analytical techniques ...
    • Hospitality management and organisational behaviour 

      Mullins, Laurie J.; Dossor, Penny (Pearson, 2013)
      An essential text for HND and first year Hospitality Management degree students which examines the relevance and applications of general management theory and principles to hospitality organisations. Using contemporary ...
    • Hospitality security : managing security in today's hotel, lodging, entertainment, and tourism environment 

      Clifton, Darrell (CRC Press, 2012)
      "Written for those tasked with building a security department from the ground up, this book explains how to setup the department, how to determine and write policy, and how to keep even the most experienced professionals ...
    • Hotel housekeeping : tutorials point 

      [The Tutorial] (Tutorials Point (I) Pvt. Ltd., 2016)
    • Hotel management and operations 

      Rutherford, Denney G. (editor); Haglund, Ivar (editor) (John Wiley & Sons, Inc., 2007)
      This book helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing ...
    • Human resources management in the hospitality industry 

      Hayes, David K.; Ninemeier, Jack D. (Wiley, 2016)
      "Today's hospitality professional must be an expert at managing many functions. In every segment of the hospitality industry, recruiting, selecting, orienting, training, and retaining outstanding staff members are always ...
    • Human resources management in the hospitality industry 

      Hayes, David K.; Ninemeier, Jack D. (Wiley, 2009)
      This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation ...
    • Introduction to food and beverage service 

      Brown, Graham; Hepner, Karon; Deegan, Alan (Pearson, 1994)
    • Managing facilities 

      Jones, Christine; Jowett, Valerie (Butterworth-Heinemann is an imprint of Elsevier, 1998)
      Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic ...
    • Managing the guest experience in hospitality 

      Ford, Robert C.; Heaton, Cherrill P. (Delmar/Thomson Learning, 2000)
      This book is organized around the 14 "Service Principles" with a chapter dedicated to each. The most recent research is integrated throughout to support each principle and each chapter provides "Exemplars of Excellent ...