Supervision in the hospitality industry : applied human resources

dc.contributor.author	Miller, Jack E.
dc.contributor.author	Walker, John R.
dc.contributor.author	Drummond, Karen E.
dc.date.issued	2007
dc.identifier.isbn	978-0-471-65748-4
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/3596
dc.description.abstract	This book provides comprehensive coverage of the principles, theories, human relations techniques, and decision-making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.
dc.format	xxi, 522 p. : ill.
dc.language.iso	en
dc.publisher	John Wiley & Sons, Inc.
dc.subject	Hospitality industry
dc.subject	Personnel management
dc.title	Supervision in the hospitality industry : applied human resources
dc.type	Book
dc.description.version	5th edition