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dc.contributor.authorSolomon, Micah
dc.date.issued2016
dc.identifier.isbn978-1-59079-378-7
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/13343
dc.description.abstract"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations" Provided by publisher.
dc.formatxii, 223 p. : ill.
dc.language.isoen
dc.publisherSelectBooks, Inc.
dc.subjectHospitality industry
dc.subjectFood service management
dc.subjectManagement
dc.titleThe heart of hospitality : great hotel and restaurant leaders share their secrets
dc.typeBook


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