Crisis Management in the Tourism Industry-The Role of Social Media Platforms
| dc.contributor.author | Antony, Jose K | |
| dc.contributor.author | Jacob, Joel M | |
| dc.date.accessioned | 2023-12-20T06:56:45Z | |
| dc.date.available | 2023-12-20T06:56:45Z | |
| dc.date.issued | 2019 | |
| dc.description | Atna Journal of Tourism Studies; 2019, Vol. 14, No. 1, 83-96 | vi |
| dc.description.abstract | The tourism industry is highly susceptible to various forms of risks operating in the industry that occur and go unattended over a period of time. Social media could be effectively used to address the risks. Studies, however, on social media and its role in crisis management are few in spite of a consistent e mphasis on the importance of social media in the tourism industry, specifically, its role in crisis management. This paper provides a review of the current state of affairs and provides a framework to involve social media research in crisis management in tourism. | vi |
| dc.identifier.uri | https://thuvienso.hoasen.edu.vn/handle/123456789/14688 | |
| dc.language.iso | en | vi |
| dc.subject | Social Media, Crisis Management, Digital Resource for Risk Minimisation | vi |
| dc.title | Crisis Management in the Tourism Industry-The Role of Social Media Platforms | vi |
| dc.type | Article | vi |
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