Exploring tourists’ stress and coping strategies in leisure travel
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Date
2020
Journal Title
Journal ISSN
Volume Title
Publisher
Elservier
Abstract
Leisure travel can mediate daily stress, but also provoke stress. Tourists experience multiple stress during their
vacations. The aim of this study was to identify what types of stress tourists encounter during their travel ex
periences and what strategies they use to cope with stress. Using semi-structured interviews and participant
observation, the study findings reveal that tourists encounter four major types of stress (i.e., service-providerrelated stress, traveler-related stress, travel-partner-related stress, and environment-related stress) during their
vacations and use many strategies (i.e., problem-focused and emotion-focused coping) to cope with stress. These
findings not only contribute to tourism research by documenting specific types of stress in the travel context and
exploring new insights into ways of coping with stress, but also provide suggestions for how tourism and hos
pitality professionals should modify programs/experiences in response to tourists’ stress and the need to cope
with stress during travel experiences.
Description
Tourism Management 81 (2020) 104167
Keywords
Stress coping,Intervention,Emotion,Leisure,Pleasure travel,Well-being,Happiness