A social media analysis of travel preferences and attitudes, before and during Covid-19

dc.contributor.authorHardt, Daniel
dc.contributor.authorGlückstad, Fumiko Kano
dc.date.accessioned2024-08-21T06:52:38Z
dc.date.available2024-08-21T06:52:38Z
dc.date.issued2024
dc.description.abstractCovid-19 created tremendous uncertainty in the tourism industry; in this study, we use social media data to explore differences in the preferences and attitudes of tourism consumers, both before and during the pandemic. We use natural language processing (NLP) techniques to analyze over one million Reddit posts on travel-related subreddits. We investigate the preference for city and nature-oriented tourism in selected destinations; the analysis demonstrates that nature tourism gained interest during Covid-19 in destinations with rich nature re­ sources, whereas city tourism lost interest in destinations known for city tourism. We also classify Reddit authors into two categories: conservation and openness, according to a psychological theory of personal values, and show that this is predictive, with openness associated with positive travel sentiment and low risk awareness. This points to the potential for value-based segmentation of travel consumers based on theoretically-grounded NLP analysis of social media data.vi
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/15632
dc.language.isoenvi
dc.publisherElserviervi
dc.subjectCovid-19,Crisis management,Risk awareness,Travel sentiment,Travel preference,Social media,Text mining,Natural language processingvi
dc.titleA social media analysis of travel preferences and attitudes, before and during Covid-19vi
dc.typeArticlevi

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