Crisis communications : a casebook approach

dc.contributor.author	Fearn-Banks, Kathleen
dc.date.issued	2011
dc.identifier.isbn	978-0-203-84952-1
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/9666
dc.description.abstract	This book presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis.
dc.format	xi, 383 p. : ill.
dc.language.iso	en
dc.publisher	Routledge
dc.subject	Public relations
dc.subject	Crisis management
dc.subject	Advertising
dc.subject	Management
dc.subject	Case studies
dc.title	Crisis communications : a casebook approach
dc.type	Book
dc.description.version	4th edition