Bộ môn Quản trị khách sạn & nhà hàng: Tài liệu gửi gần đây
Đang hiển thị mục 21-25 trong tổng 61
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Professional management of housekeeping operations
(John Wiley & Sons, Inc., 2008)This book is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, ... -
Hospitality security : managing security in today's hotel, lodging, entertainment, and tourism environment
(CRC Press, 2012)"Written for those tasked with building a security department from the ground up, this book explains how to setup the department, how to determine and write policy, and how to keep even the most experienced professionals ... -
Developing hospitality properties and facilities
(Elsevier, 2004)Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, ... -
Effective negotiation : from research to results
(Cambridge University Press, 2009)In this book Ray Fells draws on his extensive experience as a teacher and researcher to examine key issues such as trust, power and information exchange, ethics and strategy. Recognising the complexity of the negotiation ...