Duyệt Bộ môn Quản trị khách sạn & nhà hàng theo Năm xuất bản
Đang hiển thị mục 21-40 trong tổng 61
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Textbook of hotel housekeeping management and operations
(Tata McGraw-Hill, 2008) -
Tiêu chuẩn kỹ năng nghề du lịch Việt Nam - Kỹ thuật làm bánh châu Âu : trình độ cơ bản
(Tổng cục Du lịch Việt Nam, 2009) -
Tiêu chuẩn kỹ năng nghề du lịch Việt Nam - Nghiệp vụ quản lý khách sạn nhỏ
(Tổng cục Du lịch Việt Nam, 2009) -
Tiêu chuẩn kỹ năng nghề du lịch Việt Nam - Kỹ thuật chế biến món ăn Việt Nam : trình độ cơ bản
(Tổng cục Du lịch Việt Nam, 2009) -
Human resources management in the hospitality industry
(Wiley, 2009)This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole. Beginning with a foundation ... -
Effective negotiation : from research to results
(Cambridge University Press, 2009)In this book Ray Fells draws on his extensive experience as a teacher and researcher to examine key issues such as trust, power and information exchange, ethics and strategy. Recognising the complexity of the negotiation ... -
Principles of food, beverage, and labor cost controls
(John Wiley & Sons, Inc., 2009) -
Design and equipment for restaurants and foodservice : a management view
(John Wiley & Sons, Inc., 2009)Revised and updated with the latest foodservice industry trends, this new Third edition features: New and expanded coverage of green design, including energy and water use, recycling and waste streams, smarter use of space, ... -
Facilities management handbook
(Elsevier Ltd., 2009)This book has been fully updated from the acclaimed previous editions, continuing its status as an invaluable resource to those working in facilities management, whether just starting out or as seasoned campaigners and ... -
Principles of hotel management
(Global Media, 2009)Many an aspect need be taken into account for managing a hotel. In every Industry, particularly in hotel industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs ... -
Supervision in the hospitality industry : leading human resources
(John Wiley & Sons, Inc., 2010)This book is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors—the people on whom success or failure of every hospitality enterprise depends. It is a book about ... -
Operations management
(Prentice Hall, 2010)This book provides a strategic perspective, whilst also examining the practical issues which organisations face on a day to day basis. It uses over 120 examples from all over the world, reflecting the balance of economic ... -
Negotiating sales
(MTD Training & Ventus Publishing ApS, 2010) -
Your customers' perception of quality : what it means to your bottom line and how to control it
(CRC Press, 2011)Providing the insight and tools needed to improve the perception your customers have about the quality of your product or service, Your Customers' Perception of Quality: What It Means to Your Bottom Line and How to Control ... -
Express housekeeping : how to speed clean, lighten the laundry load, cleaning tricks & tips
(DK Publishing, 2011)This book is packed with tips and handy advice on how to get yourself and your house organized so you can clean more quickly and efficiently, how to delegate chores to others, and how to clean as you go to prevent dirt and ... -
Revenue management for the hospitality industry
(Wiley, 2011)This is the first book that has been developed specifically to examine what revenue managers in the hospitality industry must know and do to be successful. Numerous cases and practical examples are used to illustrate revenue ... -
Professional cooking
(John Wiley & Sons, Inc., 2011)This book includes videos that will help further illustrate the correct techniques in the kitchen. On top of that there are over 100 new recipes, some with particular emphasis on international cooking. -
Purchasing : selection and procurement for the hospitality industry
(John Wiley & Sons, Inc., 2012)"Hospitality professionals will find that this eighth edition balances purchasing activities with product and information from a management perspective. Each chapter has been revised so that the most current concepts ... -
Hospitality security : managing security in today's hotel, lodging, entertainment, and tourism environment
(CRC Press, 2012)"Written for those tasked with building a security department from the ground up, this book explains how to setup the department, how to determine and write policy, and how to keep even the most experienced professionals ... -
Current issues in hospitality and tourism : research and innovations
(CRC Press, 2012)This book is a complilation of research in the broad realm of hospitality and tourism. This book is divided into eight sections covering the following broad themes: Training and education (hospitality students learning); ...