Agency account handling : avoiding blood sweat and tears

dc.contributor.author	Sims, Michael
dc.date.issued	2004
dc.identifier.isbn	0-470-87159-8
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/8057
dc.description	xiv, 190 p. : ill.
dc.description.abstract	This book will help you understand the wider picture of client servicing, give you satisfied customers and allow you to go home at night with a smile on your face. In reality it may not avoid all the 'blood, sweat and tears' but it will certainly reduce them to a manageable level.
dc.language.iso	en
dc.publisher	John Wiley & Sons Ltd
dc.subject	Marketing
dc.subject.other	Key accounts
dc.subject.other	Service industries
dc.title	Agency account handling : avoiding blood sweat and tears
dc.type	Book