Towards inclusive tourism? Stakeholder collaboration in the development of accessible tourism
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Date
2018
Journal Title
Journal ISSN
Volume Title
Publisher
Elservier
Abstract
Stakeholder collaboration is increasingly being lauded as important
in the development of accessible tourism. The purpose of this study
is to explore how stakeholders collaborate in the development of
accessible tourism. Drawing on research conducted in Western
Australia, the study utilises qualitative approaches in its exploration.
The evidence from the study strongly indicates that there is
minimal collaboration between stakeholders in the development of
accessible tourism. The findings suggest that when there are
multiple and diverse stakeholders at play, an organic, circulatory
and developmental approach to stakeholder collaboration should
be adopted to innovatively move towards inclusive tourism – an
ideal that aspires to equal access and inclusion for all. To this end,
four emergent interrelated themes are considered: control and
coordination, communication, clarity of roles and responsibilities
and collaboration and integration. From these themes, a framework
that can be applied to encourage collaboration is proposed.
Description
TOURISM GEOGRAPHIES, 2018
Keywords
Accessible tourism; collaboration; disability; inclusive tourism; stakeholder framework; stakeholder theory