Does service quality matter in FinTech payment services? An integrated SERVQUAL and TAM approach
Author:
Sharma, Vikas; Jangir, Kshitiz; Gupta, Munish; Rupeika-Apoga, Ramona
Date:
2024
Publisher:
Elsevier
Subject:
FinTech; SERVQUAL; TAM; Service quality; Payment services; Financial technology; Technology adoption; Behavioural intentions
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Filename: 2024.Does service quality matter in FinTech payment services_An integrated.pdf