Service Management: Operations, Strategy, Information Technology (Seventh Edition)

dc.contributor.author	A. Fitzsimmons, James
dc.contributor.author	J. Fitzsimmons, Mona
dc.date.accessioned	2024-08-19T08:35:28Z
dc.date.available	2024-08-19T08:35:28Z
dc.date.issued	2008
dc.identifier.isbn	978-0-07-340335-9
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/15620
dc.description	7th edition	vi
dc.description.tableofcontents	564p. ill, xviii	vi
dc.language.iso	en	vi
dc.publisher	McGraw-Hill	vi
dc.subject	Service	vi
dc.subject	Management	vi
dc.subject	Information Technology	vi
dc.subject	Operations	vi
dc.subject	Strategy	vi
dc.title	Service Management: Operations, Strategy, Information Technology (Seventh Edition)	vi
dc.type	Book	vi