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Service Management: Operations, Strategy, Information Technology (Seventh Edition)

dc.contributor.authorA. Fitzsimmons, James
dc.contributor.authorJ. Fitzsimmons, Mona
dc.date.accessioned2024-08-19T08:35:28Z
dc.date.available2024-08-19T08:35:28Z
dc.date.issued2008
dc.identifier.isbn978-0-07-340335-9
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/15620
dc.description7th editionvi
dc.description.tableofcontents564p. ill, xviiivi
dc.language.isoenvi
dc.publisherMcGraw-Hillvi
dc.subjectServicevi
dc.subjectManagementvi
dc.subjectInformation Technologyvi
dc.subjectOperationsvi
dc.subjectStrategyvi
dc.titleService Management: Operations, Strategy, Information Technology (Seventh Edition)vi
dc.typeBookvi


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