Quản trị Khách sạn: Recent submissions
Now showing items 76-80 of 142
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Managing supply chain relationships in the hospitality services:An empirical study of hotels and restaurants
(Elservier, 2013)tLimited research examines the effects of interorganizational trust and interdependence on the relation-ship quality between supply chain partners in the hospitality services. It is also not well understood howthe ... -
Estimation of multipliers for the activity of hotels and restaurants
(Elservier, 2014)The purpose of this paper is to model and estimate the multipliers for Hotels and Restaurants, the most characteristic of the industries that make up the tourism business. This multiplier can be used for estimating the ... -
Green Attitude and Behavior of Local Tourists towards Hotels and Restaurants in West Sumatra, Indonesia
(Elservier, 2014)Studies have shown the relationship between attitude, image, intention to visit and willingness to pay more for environmentally friendly services. With unique background of local tourist in West Sumatra Indonesia, this ... -
The consequences of customer-oriented constructive deviance in luxury-hotel restaurants
(Elservier, 2020)Prior research has illustrated the antecedents of customer-oriented constructive deviance. However, research on their consequences has been limited. To clarify the relationship between customer-oriented constructive ... -
The interplay between socioemotional wealth and family firm psychological capital in influencing firm performance in hospitality and tourism
(Elservier, 2020)The purpose of this study is to examine the impact of family firm specific non-financial dynamics [socioemotional wealth (SEW) and family firm psychological capital (FFPsyCap)] on firm performance. We develop a model of ...