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dc.contributor.authorParmenter, David
dc.date.issued2020
dc.identifier.isbn9781119620792
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/11222
dc.description.abstractFresh content includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors, and the KPI resource kit contains updated worksheets, workshop programs, and questionnaires.
dc.formatxlix, 330 p. : ill.
dc.language.isoen
dc.publisherJohn Wiley & Sons, Inc.
dc.subjectPerformance technology
dc.subjectPerformance standards
dc.subjectOrganizational effectiveness
dc.titleKey performance indicators : developing, implementing, and using winning KPIs
dc.typeBook
dc.description.version4th edition


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