Key performance indicators : developing, implementing, and using winning KPIs
dc.contributor.author | Parmenter, David | |
dc.date.issued | 2020 | |
dc.identifier.isbn | 9781119620792 | |
dc.identifier.uri | https://thuvienso.hoasen.edu.vn/handle/123456789/11222 | |
dc.description.abstract | Fresh content includes a more concise KPI methodology with clear implementation guidance, original insights on how other areas of performance management can be corrected, and new in-depth case studies. A revised starter kit is included to identify critical success factors, and the KPI resource kit contains updated worksheets, workshop programs, and questionnaires. | |
dc.format | xlix, 330 p. : ill. | |
dc.language.iso | en | |
dc.publisher | John Wiley & Sons, Inc. | |
dc.subject | Performance technology | |
dc.subject | Performance standards | |
dc.subject | Organizational effectiveness | |
dc.title | Key performance indicators : developing, implementing, and using winning KPIs | |
dc.type | Book | |
dc.description.version | 4th edition |
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