The antecedents and consequences of customer satisfaction in tourism : a systematic literature review
| dc.contributor.author | Sánchez-Rebull, María-Victoria | |
| dc.contributor.author | Rudchenko, Veronika | |
| dc.contributor.author | Martín, Juan-Carlos | |
| dc.date.issued | 2018 | |
| dc.description | Pp. 151 - 183 | |
| dc.identifier.issn | 1330-7533 | |
| dc.identifier.uri | https://thuvienso.hoasen.edu.vn/handle/123456789/7159 | |
| dc.language.iso | en | |
| dc.publisher | University of Rijeka; Faculty of Tourism and Hospitality Management | |
| dc.source.uri | Tourism and Hospitality Management. Volume 24, No. 1 | |
| dc.subject | Tourism | |
| dc.subject | Systematic literature review | |
| dc.subject | Antecedents | |
| dc.subject | Consequence | |
| dc.subject.other | Customer satisfaction | |
| dc.title | The antecedents and consequences of customer satisfaction in tourism : a systematic literature review | |
| dc.type | Research articles |
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