Key Success Factors (KSFs) Underlying the Adoption of Social Media Marketing Technology

dc.contributor.authorSunday C. Eze
dc.contributor.authorVera C. A. Chinedu-Eze
dc.contributor.authorHart O. Awa
dc.date.accessioned2023-12-15T01:12:16Z
dc.date.available2023-12-15T01:12:16Z
dc.date.issued2021
dc.description.abstractIn developing world, most decisions by Micro, Small, and Medium Enterprises (MSMEs) to adopt social media marketing technology (SMMT) rely heavily on study findings from the Western World without much recourse to cross-context differences in structure and managerial capabilities. Thus, the lack of inquiries that provide complete guideline on the adoption of SMMT in developing economies hinders the development of integrated framework(s) that explains MSMEs’ successful adoption. The study used technology–organization–environment (T-O-E) framework as the theoretical basis to examine the critical factors that stimulate MSMEs adoption of SMMT in Nigeria. The adopted methodological choice was qualitative, involving interviews with 20 participants selected from the online directories via purposive and snowball sampling techniques. However, thematic analysis was the data treatment technique; and the study extended the T-O-E framework to provide an understanding into the dominant factors that specifically influence MSMEs’ adoption, without losing sight of vendors who would rely on the extended framework to get audiences continually satisfied.vi
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/14602
dc.language.isoenvi
dc.publisherSAGE Openvi
dc.relation.ispartofseriesSAGE Open April-June 2021: 1–15;
dc.subjectmarketingvi
dc.subjectsocial mediavi
dc.subjecttechnologyvi
dc.subjectSMEsvi
dc.subjectKSFsvi
dc.titleKey Success Factors (KSFs) Underlying the Adoption of Social Media Marketing Technologyvi
dc.typeArticlevi

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