Coping with the risk of internet connectivity in hotels: Perspectives from American consumers traveling internationally
| dc.contributor.author | DeFranco, Agnes | |
| dc.contributor.author | Morosan, Cristian | |
| dc.date.accessioned | 2024-09-23T05:54:38Z | |
| dc.date.available | 2024-09-23T05:54:38Z | |
| dc.date.issued | 2017 | |
| dc.description | Tourism Management 61 (2017) 380e393 | vi |
| dc.description.abstract | A reliable and secure Internet connection may represent the only viable solution for international travelers to complete communication tasks in hotels (e.g., talking with loved ones at home, engaging in work-related activities, accessing restricted resources). Yet, the current cyber-environment accessible by connecting a mobile device to the Internet is characterized by a certain degree of risk, to which consumers generally respond via coping mechanisms. Based on data from a sample of 1017 American consumers who traveled internationally, this study validated a conceptual model that explains consumers' intentions to cope with the risk of connecting their mobile devices to hotel networks in order to access the Internet. The study recognizes consumers’ risk-benefit calculative mechanisms that influence coping intentions, and the roles of knowledge, habit, and convenience orientation in influencing the benefit-risk dyad. | vi |
| dc.identifier.uri | https://thuvienso.hoasen.edu.vn/handle/123456789/15773 | |
| dc.language.iso | en | vi |
| dc.publisher | Elservier | vi |
| dc.subject | Risk,Benefits,Coping intentions,Mobile commerce,Hotels | vi |
| dc.title | Coping with the risk of internet connectivity in hotels: Perspectives from American consumers traveling internationally | vi |
| dc.type | Article | vi |
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