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dc.contributor.authorPrideaux, Bruce
dc.contributor.authorMoscardo, Gianna
dc.date.issued2006
dc.identifier.isbn978-1-84593-012-7
dc.identifier.urihttps://thuvienso.hoasen.edu.vn/handle/123456789/8312
dc.descriptionxvii, 337 p. : ill.
dc.description.abstractThe aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.
dc.language.isoen
dc.publisherCABI
dc.subjectTourism
dc.subject.otherHospitality industry
dc.subject.otherManagement
dc.titleManaging tourism and hospitality services : theory and international application
dc.typeBook


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