Duyệt 21. Travel - Tourism theo Tác giả "Moscardo, Gianna"
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Managing tourism and hospitality services : theory and international application
Prideaux, Bruce; Moscardo, Gianna (CABI, 2006)The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being ...