| dc.description.abstract | We synthesized policy implications of tourism and hospitality research by reviewing 12,269 articles published in
10 leading journals from 2012 to 2021. The most common rationale for policies (i.e., the why) is market failure,
while the most typical role of policies (i.e., the how) is to create incentives. In addition, policies are typically
hybrid and include suggestions for formal and informal institutional setups (i.e., the what). Because our review
revealed that only 114 articles (i.e., 0.93%) included the why, how, and what of actual policies, we offer a
theory-based research agenda on policy-making focused on making tourism and hospitality more inclusive and
focusing on evolutionary dynamics, providing an understanding of the impact of crises and contemporary solutions,
focusing on resilience and institutional complexity, and addressing the actors and time dimension. Our
results, combined with those of our suggested research directions, will benefit organizations and society and
simultaneously enhance the perceived societal value-added, contributions, and stature of tourism and hospitality
research. | vi |
| dc.subject | Public policy,Tourism,Hospitality,Policy,Societal impact,Tourism relevance,Hospitality relevance,Policy-making | vi |
