8. BÀI TRÍCH BÁO - TẠP CHÍ KHOA HỌC: Recent submissions
Now showing items 511-515 of 1002
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“Texting in their pockets”: Millennials and rule violations in the hospitality industry
(Elservier, 2016)This article takes a communication perspective to examine rule violations among Millennial employees. Rule violations are treated as a focal concern because they provide insight into how organizations socialize Millennials ... -
The model of service-oriented organizational citizenship behavior among international tourist hotels
(Elservier, 2016)This study focuses on the fact that the hotel industry relies on cooperation and assistance among colleagues to deliver superior service. Most studies on social exchange discuss leader-member exchange. However, this study ... -
Identification of hotel attributes for senior tourists by using Vavra’s importance grid
(Elservier, 2016)Senior tourists are an important market segment for hospitality businesses. For being successful, understanding the influence of hotel attributes on senior tourist satisfaction is important for managers. The aim of the ... -
The impact of event advertising on attitudes and visit intentions
(Elservier, 2016)This study examines the effects of event advertising on peoples' attitudes and visit intentions toward event-hosting cities. One hundred and ninety-two samples were collected for this study. A 2 2 factorial multivari ...