8. BÀI TRÍCH BÁO - TẠP CHÍ KHOA HỌC: Recent submissions
Now showing items 116-120 of 1027
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Effective redesign strategies for tourism management in a crisis context: A theory-in-use approach
(Elservier, 2021)Fundamental crises transform the tourism environment. To achieve business continuity, hotels have redesigned their operations with innovative strategies, introducing new protocols, and launching branded programs promising ... -
Nonverbal communication in hotels as a medium of experience co-creation
(Elservier, 2021)Although the Service-Dominant Logic literature hinted on the importance of nonverbal language for value cocreation, nonverbal communication as an experience co-creation component has not been explicitly addressed in either ... -
Towards a lifestyle experience: A phenomenological conceptualization and scale development in the hotel context
(Elservier, 2021)The topic of lifestyle has attracted interest both in service providers and marketing researchers. To better un derstand lifestyle experience, study 1 adopts a phenomenological approach to conceptualize lifestyle experience ... -
A latent class approach to examining migrant family travel behavior
(Elservier, 2021)Despite numerous studies suggesting the presence or absence of children influence family vacation travel, there has been little focus on migrant families. Latent class analysis was used to create empirically derived ... -
Pushing forward high-performance work systems in the hotel industry: A procedural-justice climate to promote higher unit-level outcomes
(Elservier, 2021)In this study, we examine how the high-performance work system (HPWS) can be used to promote positive employee behavior leading to higher organizational service performance in the hotel industry. Specifically, we suggest ...