| dc.contributor.author | Gaol, Ford Lumban (editor) | |
| dc.contributor.author | Hutagalung, Fonny (editor) | |
| dc.date.issued | 2015 | |
| dc.identifier.isbn | 978-1-315-68852-7 | |
| dc.identifier.uri | https://thuvienso.hoasen.edu.vn/handle/123456789/12125 | |
| dc.description.abstract | This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. | |
| dc.format | xii, 236 p. : ill. | |
| dc.language.iso | en | |
| dc.publisher | CRC Press | |
| dc.subject | Tourism | |
| dc.subject | Hospitality industry | |
| dc.subject | Customer services | |
| dc.title | The role of service in the tourism & hospitality industry | |
| dc.type | Book | |
