Impressive first impressions : a guide to the most important 30 seconds (and 30 years) of your career

Abstract

Based on an extraordinary wealth of research and proven, effective techniques, Impressive First Impressions distills a vast amount of information into straightforward, practical steps. Part I covers the big picture: strategies and philosophies. Part 2 gets down to specific "tactical and practical" advice for initial encounters of all kinds in the professional world. The concluding section for the advanced reader shows how to master the art of the first impression by embracing one's ACE (audience, culture, and environment), as well as how to approach the "virtual first impression" when initial introductions are made via telephone, teleconference, or the Web.