Duyệt theo Chủ đề "Experience marketing,Service encounter factors,Experiential value,Consumer satisfaction"
Đang hiển thị mục 1-1 trong tổng 1
-
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
(Elservier, 2009)Exactly how the restaurant industry creates good quality service experiences has attracted the attention of scholars and practitioners. Some scholars advocate creating high quality service encounters to enhance customer ...