Browsing by Subject "Total quality management"

Now showing items 1-4 of 4

    • Contemporary club management 

      Perdue, Joe (editor); Koenigsfeld, Jason (editor) (American Hotel & Lodging Educational Institute, 2013)
      This book introduces students to the complex world of private club management. Chapter contributors are hospitality educators and others with expertise in the areas of club management and facilities. The third edition ...

    • Lean system management for leaders : a new performance management toolset 

      Mallory, Richard E. (Routledge, 2018)
      This book shows leaders how to achieve superior leadership results by applying a Lean DMAIC (Define, Measure, Analyze, Improve, and Control) structure to leadership systems and program office operations. It provides specific ...

    • Quality management for organizational excellence : introduction to total quality 

      Goetsch, David L.; Davis, Stanley B. (Pearson, 2016)
      Current and future quality managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and ...

    • Quality management for organizational excellence : introduction to total quality 

      Goetsch, David L.; Davis, Stanley B. (Pearson, 2014)
      This practical, student-focused text shows how to focus all of an organisation’s resources on continuous and simultaneous improvement of quality and productivity – thereby continually improving both performance and ...