Browsing by Subject "Hotel management"

Now showing items 1-15 of 15

    • Accommodation services 

      O'Shannessy, Vivienne; Haby, Sheryl; Richmond, Pania (Pearson, 2001)
      Accommodation services play a vital role in the success of any accommodation business, whether it is a five-star hotel or a caravan park. A guest's experience is keenly influenced by the service they receive from reception, ...

    • Biodiversity: My hotel in action : a guide to sustainable use of biological resources 

      IUCN (World Conservation Union, 2008)
      Biodiversity plays an important role in the day-to-day life of a hotel. From the food in the restaurant and wood in furniture and fittings, to the amenities in the spa, the products of biodiversity are everywhere inside ...

    • Check-in check-out : managing hotel operations 

      Vallen, Gary K.; Vallen, Jerome J. (Pearson, 2013)
      This book remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering ...

    • Developing hospitality properties and facilities 

      Ransley, Josef (editor); Ingram, Hadyn (editor) (Elsevier, 2004)
      Developing Hospitality Properties and Facilities sets out some of the key issues in developing hospitality properties from the hospitality manager's perspective. From the original concept, through each part of the process, ...

    • Hotel management and operations 

      Rutherford, Denney G. (editor); Haglund, Ivar (editor) (John Wiley & Sons, Inc., 2007)
      This book helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today's burgeoning and dynamic hotel industry. This comprehensive volume encourages critical thinking by providing ...

    • Hotel operations management 

      Hayes, David K.; Ninemeier, Jack D.; Miller, Allisha A. (Pearson, 2017)
      This book provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service ...

    • Hotel/restaurant management career starter 

      Starkey, Lauren (LearningExpress, LLC., 2002)
      You'll learn what hotel and restaurant managers do, where they work, and what makes them successful. Also included are hiring trends and current salary information, sample job descriptions, and advice from current hotel ...

    • How to run a great hotel : everything you need to achieve excellence in the hotel industry 

      Larkin, Enda M. (How To Books, 2009)
      This book is based on the premise that being good is just not good enough in today's competitive environment. For hotel owners and managers who want to achieve lasting business success through a root and branch review of ...

    • Managing facilities 

      Jones, Christine; Jowett, Valerie (Butterworth-Heinemann is an imprint of Elsevier, 1998)
      Managing Facilities provides a clear introduction to the concepts, development and application of managing facilities in hotels. Premises and services operations management are considered through the application of generic ...

    • Managing front office operations 

      Kasavana, Michael L. (American Hotel & Lodging Educational Institute, 2017)

    • Modern hotel operations management 

      Chibili, Michael N. (editor) (Noordhoff Uitgevers Groningen/Houten, 2016)
      This book provides an essential, comprehensive framework for the understanding of hotel operations management within the context of contemporary issues. It discusses relevant subjects, such as socially responsible ...

    • Planning and control for food and beverage operations 

      Ninemeier, Jack D. (American Hotel & Lodging Educational Institute, 2009)
      Teach your students the most up-to-date control processes used to reduce costs in food and beverage operations worldwide. In this edition, descriptions of most manually-based control procedures have been replaced with ...

    • Principles of hotel management 

      Kainthola, V. Prakesh (Global Media, 2009)
      Many an aspect need be taken into account for managing a hotel. In every Industry, particularly in hotel industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs ...

    • The growth strategies of hotel chains : best business practices by leading companies 

      Cunill, Onofre Martorell (Haworth Hospitality Press, 2006)
      This book presents a balanced overview of the theory and practice of hotel chains’ growth strategies. It explains in-depth how and why the largest worldwide hotel chains achieved dominant international status and shows how ...

    • The practical guide to achieving customer satisfaction in events and hotels 

      Berners, Philip; Martin, Adrian (Routledge, 2023)
      "The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service ...