Browsing by Subject "Handbooks"

Now showing items 1-20 of 89

    • A guide to customer service skills for the service desk professional 

      Knapp, Donna (Cengage Learning, 2015)
      The definitive service desk text now available in a fully revised fourth edition, teaches technical professionals the skills and work habits needed to successfully interact with customers and achieve job satisfaction. Each ...

    • Academic writing : a handbook for international students 

      Bailey, Stephen (Routledge, 2018)
      Now in its fifth edition, Academic Writing helps international students succeed in writing essays and reports for their English-language academic courses. Thoroughly revised and updated, it is designed to let teachers and ...

    • Academic writing: a handbook for international students 

      Bailey, Stephen (Routledge, 2015)
      The four main parts of Academic Writing are: The writing process; Elements of writing; Vocabulary for writing; Writing models. Each part is divided into short units which contain examples, explanations and exercises, for ...

    • Architects' data 

      Neufert, Ernst; Kister, Johannes (Wiley-Blackwell, 2012)
      This is an essential reference for the initial design and planning of a building project. It provides, in one concise volume, the core information needed to form the framework for the more detailed design and planning of ...

    • Armstrong’s handbook of human resource management practice 

      Armstrong, Michael; Taylor, Stephen (Kogan Page, 2014)
      This book is the classic text for all students and practitioners of HRM. Providing a complete resource for understanding and implementing HR in relation to the needs of the business as a whole, it contains in-depth coverage ...

    • Clinical handbook of psychological disorders : a step-by-step treatment manual 

      Barlow, David H. (editor) (The Guilford Press, 2014)
      Showcasing evidence-based psychotherapy models, the volume addresses the most pressing question asked by students and practitioners--"How do I do it?" Leading authorities present state-of-the-art information on each clinical ...

    • Complete digital photography 

      Long, Ben (Cengage Learning, 2012)

    • Comprehensive handbook of psychopathology 

      Sutker, Patricia B. (editor); Adams, Henry E. (editor) (Kluwer Academic Publishers, 2002)
      The purpose of this handbook, originally published in 1984, was to provide a compreh- sive review of current clinical descriptions, research , and theories of psychopathology. Descriptive psychopathology is a ?eld that ...

    • Conference interpreting : a complete course 

      Setton, Robin; Dawrant, Andrew (John Benjamins Publishing Company, 2016)
      The conference interpreting skillset – full consecutive and simultaneous interpreting – has long been in demand well beyond the multilateral intergovernmental organizations, notably in bilateral diplomacy, business, ...

    • Conference interpreting : a trainer's guide 

      Setton, Robin; Dawrant, Andrew (John Benjamins Publishing Company, 2016)
      This companion volume to Conference Interpreting A Complete Course provides additional recommendations and theoretical and practical discussion for instructors, course designers and administrators. Chapters mirroring the ...

    • Credit repair 

      Leonard, Robin; Reiter, Attorney Margaret (Nolo, 2011)

    • Critical thinking skills success in 20 minutes a day 

      Starkey, Lauren B. (Learning Express, 2010)

    • Digital marketing management : a handbook for the current (or future) CEO 

      Zahay, Debra (Business Expert Press, 2015)
      This book is for managers and would-be managers who need to upgrade their knowledge of digital marketing. Told from the perspective of marketing strategy, it puts digital marketing in the context of rm strategy selection. ...

    • Essential study skills : the complete guide to success at university 

      Burns, Tom; Sinfield, Sandra (SAGE Publications, 2016)
      Packed with study tips and handy activities, Essential Study Skills is a proven guide that shows you step-by-step how to study effectively and make the best of your time at university - whatever level you′re at. Whether ...

    • Film directing shot by shot : visualizing from concept to screen 

      Katz, Steven D. (Michael Wiese Productions in conjunction with Focal Press, 1991)

    • Financial planning & analysis and performance management 

      Alexander, Jack (Wiley, 2018)
      "This book is the essential desk reference for CFOs, FP&A professionals, investment banking professionals, and equity research analysts. With thought-provoking discussion and refreshing perspective, this book provides ...

    • Food processing handbook. Volume 1 

      Brennan, James G. (editor); Grandison, Alistair S. (editor) (Wiley-VCH Verlag & Co. KGaA, 2012)
      This book presents a comprehensive review of technologies, procedures and innovations in food processing, stressing topics vital to the food industry today and pinpointing the trends in future research and development.

    • Global meetings and exhibitions 

      Krugman, Carol; Wright, Rudy R. (John Wiley & Sons, Inc., 2007)
      This book is the result of two decades worth of planning, managing, and executing multinational, multicultural events across the globe. The distinguished authors have culled their world-class advice into a single, complete ...

    • Handbook of antennas in wireless communications 

      Godara, Lal Chand (editor) (CRC Press LLC, 2002)

    • Handbook of art therapy 

      Malchiodi, Cathy A. (editor) (The Guilford Press, 2012)
      Providing a complete overview of art therapy, from theory and research to practical applications, this is the definitive handbook in the field. The inclusion of diverse theoretical approaches and practice settings makes ...