Duyệt theo Chủ đề "Customer services"
Đang hiển thị mục 21-24 trong tổng 24
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Services marketing : people, technology, strategy
(World Scientific, 2022)"Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic ... -
The importance of the first impression in hotel customer service
([VASA YRKESHÖGSKOLA], 2015) -
The practical guide to achieving customer satisfaction in events and hotels
(Routledge, 2023)"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service ... -
The role of service in the tourism & hospitality industry
(CRC Press, 2015)This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields ...
