The antecedents and consequences of customer satisfaction in tourism : a systematic literature review

Sánchez-Rebull, María-VictoriaRudchenko, VeronikaMartín, Juan-Carlos20181330-7533https://thuvienso.hoasen.edu.vn/handle/123456789/7159Pp. 151 - 183enTourismSystematic literature reviewAntecedentsConsequenceCustomer satisfactionThe antecedents and consequences of customer satisfaction in tourism : a systematic literature reviewResearch articles