Does service quality matter in FinTech payment services? An integrated SERVQUAL and TAM approach

Sharma, VikasJangir, KshitizGupta, MunishRupeika-Apoga, Ramona2024-09-062024-09-0620242667-0968https://thuvienso.hoasen.edu.vn/handle/123456789/15724International Journal of Information Management Data Insights, Vol.4, 2024; P. 1-16 https://doi.org/10.1016/j.jjimei.2024.100252enFinTechSERVQUALTAMService qualityPayment servicesFinancial technologyTechnology adoptionBehavioural intentionsDoes service quality matter in FinTech payment services? An integrated SERVQUAL and TAM approachArticle