Bộ môn Lữ hành & dịch vụ du lịch: Recent submissions

Now showing items 61-65 of 101

    • Meetings, expositions, events, and conventions : an introduction to the industry 

      Fenich, George G. (Pearson, 2016)
      A comprehensive overview of all aspects of the MEEC industry, the Fourth Edition is the ideal text with which to introduce newcomers to this broad field. The text features case studies and examples that help readers relate ...

    • Guest service in the hospitality industry 

      Bagdan, Paul J. (Wiley, 2013)
      "This book adopts a general approach that incorporates various thoughts from different parts of the industry, differing from property to property. It discusses issues and debunks myths about customer service with concepts ...

    • Casino operations management 

      Kilby, Jim; Fox, Jim; Lucas, Anthony F. (Wiley, 2005)
      Complete guidance to the ins and outs of gaming operationsManagement personnel need a thorough understanding of the business side of the casino industry to ensure profits???and to avoid losses. It's a sure bet that Casino ...

    • International negotiations 

      Powell, Mark (Cambridge University Press, 2012)
      This is a series of innovative courses from leading business English authors. Titles cover core business skills such as Presentations, Negotiations and Meetings as well as newer areas that focus on current trends in business ...

    • Oxford English for careers - Tourism 1 (student’s book) 

      Walker, Robin; Harding, Keith (Oxford University Press, 2006)
      Focuses on the functional language needed to succeed in the job. This book presents grammar, vocabulary, and skills, contextualized in real work situations. It includes job profiles of real professionals, specialist facts ...