The importance of the first impression in hotel customer service

dc.contributor.author	Högnäs, Sandra
dc.date.issued	2015
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/12497
dc.format	48 p. : ill.
dc.language.iso	en
dc.publisher	[VASA YRKESHÖGSKOLA]
dc.subject	Hotel
dc.subject	Customer services
dc.title	The importance of the first impression in hotel customer service
dc.type	Book