Bank 3.0 : why banking is no longer somewhere you go, but something you do

dc.contributor.author	King, Brett
dc.date.issued	2013
dc.identifier.isbn	978-1-1 18-58968-7
dc.identifier.uri	https://thuvienso.hoasen.edu.vn/handle/123456789/11927
dc.description.abstract	This book brings the story up to date with the latest trends redefining financial services and payments from the global scramble for dominance of the mobile wallet and the expectations created by tablet computing to the operationalising of the cloud, the explosion of social media, and the rise of the de-banked consumer, who doesn't need a bank at all. BANK 3.0 shows that the gap between customers and financial services players is rapidly widening, leaving massive opportunities for new, non-bank competitors to totally disrupt the industry.
dc.format	404 p. : ill.
dc.language.iso	en
dc.publisher	John Wiley & Sons Australia, Ltd
dc.subject	Banks and banking
dc.subject	Bank management
dc.subject	Financial services industry
dc.subject	Customer services
dc.title	Bank 3.0 : why banking is no longer somewhere you go, but something you do
dc.type	Book