Duyệt theo Tác giả "(Sam) Kim, Seongseop"
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Impact of the COVID-19 pandemic on travelers’ preference for crowded versus non-crowded options
Park, In-Jo; Kim, Jungkeun; (Sam) Kim, Seongseop; Lee, Jacob C.; Giroux, Marilyn (Elservier, 2021)Crowding is a critical determinant of consumers’ satisfaction with and preferences for different shopping and travel situations. When considering a selection of travel and hospitality options, travelers are influenced ...