A guide to customer service skills for the service desk professional
![Thumbnail](/bitstream/handle/123456789/11419/1.jpg?sequence=4&isAllowed=y)
Author:
Knapp, Donna
Date:
2015
Publisher:
Cengage Learning
Subject:
Computer industry; Computer service industry; Computer technical support; Customer services; Vocational guidance; Handbooks
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Metadata:
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Filename: Contents.pdf
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Filename: YÊU CẦU VỀ TÀI LIỆU 1.pdf